Natalie went above and beyond helping me chose the right gift for my partner. I simply came in the shop and said, "I need something for my wife". She asked if there was anything I had in mind - reply was "No idea". She was so kind and took me around the shop, showing me all the options and giving me personalised advice. I took about 20mins in the shop and she stayed with me and help me choose the product, the color, the whole lot ! My wife loved the red UGG wool shawl that I picked up - and it was such a nice gesture and service by the team. Really would give her Thumbs UP !!!

Australian Way Melbourne Domestic 3/5/17Natalie

Thought I would pop in and grab a magazine for my flight home. Was very impressed by the service of the woman at the cashier, Megan. Not only did she help me in choosing the magazine, but was also quite friendly in asking about my visit to the Sunshine Coast, where I was travelling etc.. such a nice change from some of the people you encounter in Sydney! Well done.

News Travels Sunshine Coast 6/5/17Megan

Have shopped at ADL Airport 'Carry On' a few times - every time I need to upgrade luggage, or looking for a gift for someone else, I visit the shop. Just love the range, and Maria is exceptional. She is approachable, friendly - in fact, she is the reason I return to 'Carry On'. Just love it!

Carry On Adelaide 21/4/17Maria

Philippa was very friendly and gave great customer service. She showed genuine interest in our holiday in Tasmania and packed our purchases safely for us.

Tasmania & Beyond 23/06/17Philippa

Marina was very friendly and explained to me all the details about the jewelry pieces which incorporated pieces of Paua Shell. This was the perfect present from Australia which I had always been looking for. You have an excellent sales person in your shop.

Australian Way Brisbane Domestic 10/06/2017Marina

Sara is a phenomenal customer service rep and outstanding employee for your company. She took her time to help me find something special for my wife and daughters without pressure! Thanks to her I have the perfect gifts to take back. Kind and courteous, exactly the type of employee you want helping you!!!

Around Australia Sydney Landside 12/5/17Sara